contact info

Cheetham House
The Drove, Bridgwater
Somerset
TA6 4BA

01278 450080
email us
view us on a map
register your pet

search our site

financial matters

Bills for veterinary services

Hospital policy is that all bills must be settled at the time of treatment and before leaving the Hospital.

Estimates

Estimates will be given for all medical and surgical procedures at the time of admission. Estimates will usually be written on the consent form you will be asked to sign. Please note that fees can only be estimated and no firm quotes can be given, we will however, wherever possible keep you informed of any necessary changes in costs.

Financial assistance and advice

Insurance

We encourage pet insurance as an effective way to take care of your pet. These days a huge number of companies sell pet insurance including the big on-line names and the supermarkets. Although we cannot recommend or advise on specific insurance policies we would recommend that clients consider the following questions when taking out pet insurance:

• How long the insurance lasts per condition (one year or life-long)?
• The amount per condition that the pet is insured for (a life-long condition or a bad accident can cost thousands of pounds)
• What is covered (some policies cover things like third party liability or kennelling if the owner is hospitalised)?
• Are complementary treatments (physiotherapy, hydrotherapy etc) covered
• What the excess is per condition or per year?
• Overall costs (will depend on pet breed, age, number of pets insured etc)?

In the event of an insurance claim we will help complete the veterinary sections of the claim form and liaise with the insurance company if there are queries related to your pet’s treatment.

If your pet is insured let us know at the start of its treatment and contact your insurance company for a claim form.

Charity assistance

i) Help with bills for treatment

There are several charities that can help contribute to veterinary bills for medical treatment. Usually to qualify for such help the owner must be in receipt of and provide proof of certain types of state benefit. The following charities may be of assistance if you feel you may qualify for such help.

RSPCA welfare line 07791 759813

PDSA 0191 5144353

ii) Assistance with costs for neutering

The RSPCA works together with Quantock Veterinary Hospital to provide reduced price neutering for those owners on low incomes. If you feel you may be eligible for such help please contact:

RSPCA neutering scheme 01297 678715